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Privacy Policy

Last updated: May 2025

Social Upgrade Media ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights under GDPR as it applies in Ireland and the EU.

Who We Are

Social Upgrade Media is a social media and brand development agency based in Dublin, Ireland. You can contact us at socialupgrademedia@gmail.com.

What Data We Collect

We collect data in the following ways:

• Enquiry form — name, email, phone number, business name and answers to questions about your business. This is submitted voluntarily by you.
• Calendly bookings — if you book a call, Calendly collects your name, email and availability. See Calendly's privacy policy at calendly.com/privacy.
• Google Fonts — our site loads fonts from Google, which may log your IP address. See Google's privacy policy at policies.google.com/privacy.
• Browser storage — we store a single item in your browser's localStorage to remember that you accepted this cookie notice. No tracking data is stored.

How We Use Your Data

• To respond to your enquiry or booking request
• To send you information relevant to the services you asked about
• We do not sell, rent or share your data with third parties for marketing purposes
• We do not use your data for automated decision-making or profiling

Legal Basis for Processing

We process your data on the basis of legitimate interest (responding to your enquiry) and consent (where you voluntarily submit a form or book a call).

Cookies

This site uses minimal cookies and browser storage:

• Essential — a localStorage flag to remember your cookie consent. No expiry tracking.
• Third-party — Calendly and Google Fonts may set their own cookies when you interact with those services. We do not control these.

We do not use advertising cookies, tracking pixels or analytics tools at this time.

Data Retention

Enquiry form submissions are stored in Netlify Forms and retained for up to 12 months. You can request deletion at any time by emailing us.

Your Rights Under GDPR

As a person in the EU or UK, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Lodge a complaint with the Data Protection Commission Ireland at dataprotection.ie

To exercise any of these rights, email us at socialupgrademedia@gmail.com.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent version. Continued use of the site after changes constitutes acceptance.

Contact

Social Upgrade Media
Dublin, Ireland
socialupgrademedia@gmail.com